Return & Exchange Policy
Return & Exchange Policy
If you're not completely satisfied with your purchase, we are here to help! Please note sizing charts are readily available at:
https://kontrolledinsanity.com/pages/sizing-chart
Refunds & Exchanges Timeline: Customers must initiate any refund or exchange requests within 7 days of the delivery date, as indicated by the tracking information. After this period, we will not accept refund or exchange requests.
Inventory Availability: Returns and exchanges are subject to inventory availability.
Shipping Costs: Customers are responsible for the shipping costs to return items to us.
Out of Stock: If the item is out of stock, you may return it for a full refund.
Same Product Exchange Policy: We do not allow exchanges for different products. Exchanges can only be made for the same product in a different size or color, subject to availability.
How to Process a Return/Exchange:
-
Contact us at support@kontrolledinsanity.com to initiate a return or exchange within 7 days of delivery.
-
Ship the item back to us using your preferred shipping method.
-
Once we receive the item and confirm its condition, we will process your return or exchange.