Privacy Policy

PRIVACY POLICY

Effective as of 9/30/24.

This Privacy Policy describes the privacy practices of Controlled Insanity LLC ("Controlled Insanity," "we," "us," or "our") in connection with our website, www.controlledinsanity.com, and any other website or mobile application that we own or control and which posts or links to this Privacy Policy (the “Sites”). This policy also outlines the rights and choices available to individuals regarding their information.

PERSONAL INFORMATION WE COLLECT

Personal information you provide to us. You may provide personal information to us through the Service or otherwise, which includes:

  • Contact Data: Information such as your first and last name, email address, mailing address, and phone number.
  • Registration Data: Information you provide when you register for an account or sign up for updates, such as your username and password.
  • Profile Data: Information such as your interests and preferences, which you may provide when creating an account.
  • Communications: Information you provide when you contact us with questions, feedback, or other correspondence.
  • Marketing Data: Information used for marketing purposes, including your preferences for receiving communications about our products and promotions.
  • Purchase Data: Information needed to process and fulfill your orders, including your order history, payment details, billing address, and delivery address.

Data from other sources. We may also collect information about you from:

  • Business Partners: Such as advertising and joint marketing partners.
  • Data Providers: Including information services and data licensors.
  • Public Sources: Including blogs, forums, or social media platforms.

Information we obtain from third-party platforms. If you choose to log into the Sites via a third-party platform, such as Google or Facebook, or otherwise connect your account on the third-party platform to your account through the Sites, we may collect information from that platform.

Automatic collection. We and our service providers may automatically log information about you, your computer, or your mobile device, including:

  • Device Data: Such as your operating system, browser type, IP address, and general location.
  • Online Activity Data: Pages viewed, navigation paths, time spent on pages, and access times.
  • Cookies and Similar Technologies: For more information, please see our Cookie Policy.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

  • Service Delivery: To provide, operate, and improve our service, including processing orders, managing accounts, and communicating with you about your purchases.
  • Marketing and Promotions: To send marketing communications about our products and services where permitted by applicable law, or with your consent.
  • Research and Development: To analyze and improve our service and business.
  • Compliance and Safety: To comply with legal obligations and to prevent fraud, unauthorized activities, and safety risks.
  • Interest-Based Advertising: To work with third-party companies to display ads that may interest you based on your browsing activity.

HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your personal information with:

  • Service Providers: Companies that assist us with operating our business, such as payment processors, shipping partners, and marketing services.
  • Advertising Partners: Third-party companies that collect information to display ads that may interest you.
  • Affiliates: Our subsidiaries and affiliates, for purposes consistent with this Privacy Policy.
  • Authorities and Others: To comply with legal obligations or protect the rights and safety of our business, users, and others.

YOUR CHOICES

Access or Update Your Information: You can review and update certain personal information in your account profile by logging in to your account.

Opt-Out of Marketing Communications: You may opt out of marketing emails by following the instructions at the bottom of the email or replying "STOP" to text messages.

Cookies: You can manage cookies through your browser settings. For more details, see our Cookie Policy.

Advertising Choices: You may opt out of interest-based advertising. See the “Your Choices” section of our Cookie Policy for more information.

SECURITY PRACTICES

We employ various measures to protect your personal information, but please note that no security measures can guarantee 100% protection against unauthorized access or breaches.

INTERNATIONAL DATA TRANSFERS

Controlled Insanity is headquartered in the United States and may have service providers in other countries. Your personal information may be transferred to the U.S. or other countries where privacy laws may differ from those in your jurisdiction.

CHILDREN

Our service is not intended for children under 16 years old. We do not knowingly collect information from children under 16 without parental consent. If we learn of such collection, we will delete the data.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Changes will be posted on this page, and the updated date will be noted. Your continued use of the service indicates your acceptance of the changes.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Controlled Insanity LLC
Email: support@kontrolledinsanity.com
Address: Houston, Texas