Frequently Asked Questions (FAQs)
All products have been ordered in advance of the drop. Once arrived, we ship out immediately.
Once your order is processed AND shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. If you have any questions or issues with tracking, please reach out to our customer support team for assistance.
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and more. You can choose your preferred payment option during the checkout process.
Yes, we offer international shipping. Shipping fees and delivery times may vary depending on your location. WE DO NOT PAY CUSTOMS DUTIES OR IMPORT TAXES.
You can reach our dedicated customer support team through our Contact Us page or by sending an email to support@kontrolledinsanity.com. We aim to respond to all inquiries within 24 hours.
Yes, if you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request.
To find the right size, please refer to our Sizing Guide, which provides measurements for our products. If you have specific questions about sizing, feel free to reach out to our customer support team for personalized assistance.
Yes, we offer wholesale and bulk ordering for qualified customers. For more information on wholesale pricing, minimum order quantities, and customization options, please visit contact us at support@kontrolledinsanity.com.
To stay in the loop on our latest products, exclusive promotions, and company updates follow us on our social media channels, including YouTube, Instagram, and TikTok.
Currently, we operate exclusively online, allowing us to provide a wide selection of products and competitive prices. We do not have physical retail locations.
If you have any further questions or need assistance not covered in our FAQ, please don't hesitate to contact us. We're here to help!